How this service works
The on-demand medical support line gives residents and their relatives direct access to qualified healthcare professionals by phone. The service is included in the Independent Living solution and provides quick medical advice and guidance without the need for an appointment.
The service is operated by Helsetelefonen AS in cooperation with Volvat Medical Centre, ensuring professional, confidential, and reliable healthcare support. More information can be found in their FAQ.
Available hours
Nurses are available every day from 07:30 to 23:00
Doctors are available every day from 08:00 to 22:00
Average response time is typically under one minute.
What you can call about
You can contact the medical support line for:
General health questions or symptoms
Medication guidance and dosage information
Advice on when to contact your doctor or emergency services
Follow-up questions related to ongoing treatments
Health and wellness recommendations for daily life
Included in your Independent Living service
The medical support line is part of the Independent Living service and does not require any additional subscription.
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